When will my order be shipped?

We process and ship your order within 1 to 3 business days. Some orders such as pre-ordered items, shipping takes longer. The tentative timeline for shipping is mentioned on the product page of these pieces.


Do you charge a delivery fee for my order?

Standard shipping is free for orders above Rs 995. We charge a nominal amount of Rs 95 (non-refundable) as delivery charge for orders below Rs 995.

For Cash On Delivery (COD), we charge Rs 50 (non-refundable) cash handling charges.


How can I check if you deliver to my Pincode?

We currently deliver to most pincodes in India. If you want to confirm your pincode, please mail us at care@shopmikoto.com.


How long does it take to deliver my order?

All orders usually take a delivery time of 3-10 working days (all days except Sundays and Public holidays) within India, from the purchase date. 

How can I track my order?

To track your order, you can login your Mikoto account and choose “My Account” to view your order details. You can also contact customer care at care@shopmikoto.com or call +91-11-43078430.

We’re available on all weekdays (except Sundays and Public holidays) from 10.00 am to 7.00 pm.

If you do not have a Mikoto account, then please follow the “Track Shipping” link in the order confirmation email or mail us your order no. and email id using which you had placed the order, we will check and share your order status.